What services does 2nd.MD provide?

Medical Certainty Navigation: Work with a highly skilled, experienced nurse who can help you understand your medical diagnosis, review important questions to ask your doctor and help you navigate the healthcare system.

Second Opinion Consultation: Virtually connect with a top doctor who specializes in your specific condition. They will review your medical records and have a detailed conversation with you so you can gain confidence in your diagnosis and treatment plan.

Personalized Local Support: When you need assistance finding a local doctor or specialist to assist in your care, our Personalized Local Support team is here to ensure you get the in-network treatment and ongoing care you deserve.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua...

CALL 911 IMMEDIATELY IF YOU ARE HAVING A MEDICAL EMERGENCY.

2nd.MD is not an emergency service. 2nd.MD is an independent resource to support you in receiving information from Expert Medical Specialists. 2nd.MD does not practice medicine or provide patient care and is independent from the Specialists providing the expert medical consultations.

*The benefits discussed in this communication are governed by legal plan documents. If there is a discrepancy between this communication and the official plan documents, the plan documents will govern.

For UnitedHealth Group employees: If you have questions about your benefits or other health needs, contact Health Care Advisor at 800-357-1371.

For OptumCare employees (except for the Surest Flex Copay Plan): If you have questions about your benefits or other health needs, contact Benefits Advocate at 1-844-585-1466.

For OptumCare employees enrolled in the Surest Flex Copay Plan: If you have questions about your benefits or other health needs, contact Member Help at 1-866-683-6440.

The information provided through 2nd.MD does not constitute medical advice and does not diagnose, treat or prescribe treatment of medical conditions. All information provided in connection with 2nd.MD is for informational purposes only and does not create a physician-patient treatment relationship. Information provided through 2nd.MD does not substitute medical diagnosis or treatment from your treating physician, and you should discuss the information provided with your treating physician before making any decisions. The 2nd.MD service is subject to change. Coverage exclusions and limitations may apply.